Privacy Policy

At House of Reina, we value your privacy. This policy explains how we collect, use, and protect your information when you visit houseofreina.com (the "Service") and your rights regarding your personal data.

1. Information We Collect
We collect information to provide and improve our services to you:

Personal Data: While using our Service, we may ask for identifiable information such as your email address, full name, phone number, and shipping/billing address.

Usage Data: We automatically collect data such as your device’s IP address, browser type, pages visited, and time spent on the site to help us improve user experience.

Cookies: We use cookies to remember your preferences (like login details) and to understand how you interact with our website. You can disable cookies in your browser settings, though some site features may stop functioning.

2. How We Use Your Data
House of Reina uses your information for the following:

To fulfill orders: Managing purchases, payments, and deliveries.

To communicate: Sending updates, security alerts, and marketing offers (you can opt-out of marketing at any time).

To improve: Analyzing trends to enhance our website and customer service.

Legal & Safety: Complying with legal obligations or protecting our rights and users.

3. Sharing Your Information
We do not sell your data. We only share information with:

Service Providers: Trusted third parties (like delivery partners or payment processors) who help us operate our business.

Business Transfers: In the event of a merger or sale of the company.

Legal Compliance: If required by law or to protect against fraud/legal liability.

4. Data Retention & Security
We keep your Personal Data only as long as necessary for the purposes outlined in this policy or to meet legal requirements. While we use industry-standard security measures to protect your data, please remember that no method of electronic transmission is 100% secure.

5. Your Rights
You have the right to:

Access/Update: Review or change your personal information via your account settings.

Delete: Request that we delete your personal data (subject to certain legal retention requirements).

Opt-out: Unsubscribe from promotional emails at any time.

6. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.

7. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us
If you have questions regarding this policy, please contact us:

Website: https://houseofreina.com/contact-us/